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How we handle your details.

Last updated

5 November 2026

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01 · Who we are

Voicewell Klavierwerkstatt, Gumpendorfer Straße 72, 1060 Vienna, Austria, is responsible for the personal data described here.

02 · What we collect

Your name, contact details, address for visits, and information about your piano. If you buy an instrument, we keep the invoice details required by Austrian law.

03 · Why we use it

To arrange and carry out visits, to quote for work, to send reminders for care-plan tunings, and to meet our accounting obligations.

04 · Sharing

We share delivery addresses with piano movers only when you order a move or a delivery. We do not sell or rent personal data.

05 · Retention

Service records are kept for seven years so we can refer to your piano’s history. Invoices are kept as long as tax law requires.

06 · Your rights

Under the GDPR you can ask for access, correction, deletion or restriction of your data, and object to its use. Contact werkstatt@voicewell.at. You may also complain to the Austrian Data Protection Authority.

07 · Cookies

This site uses only essential cookies and anonymous visit statistics. No advertising trackers. The Pitch Room plays sound locally in your browser and stores nothing.